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Mental Health First Aid (MHFA) Training

Like First-Aid for physical injuries, MHFA is First Aid for the mind.

Mental Health First Aid (MHFA) teaches participants how to identify, understand, and respond to signs of mental health challenges and substance use disorders. These challenges may include difficulty managing stress, symptoms of mental illness, or behavioral changes that negatively impact work, school, relationships, or overall wellbeing.

 

This evidence-based training equips participants with practical skills to reach out, offer initial support, and connect individuals to appropriate professional care. Courses are offered both virtually and in person and are delivered through facilitated discussion tailored to the specific audience.

 

Current curricula include Adult, Youth, Public Safety, Higher Education, Veterans, Military Members, and Military Families.

 

The training explores the current state of mental health in the United States and demonstrates how MHFA strengthens our ability to serve as trusted resources at work, home, school, and in our communities. Participants examine common risk factors such as trauma, chronic stress, separation, and substance use, while learning strategies to reduce stigma surrounding mental illness and substance use disorders.

 

We also address how to approach individuals who may be reluctant to seek help and provide guidance on connecting them with appropriate community resources. The program concludes with an emphasis on self-care and resilience, reinforcing the importance of maintaining our own wellbeing in order to effectively support others.​​​

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Business Meeting

Workplace Violence Prevention Training

Train your team to properly and proactively respond to workplace violence concerns.

This training equips private organizations, government agencies, and community groups with practical tools for early identification and intervention when concerning behavior changes emerge. Participants learn how to recognize the early and escalating signs of frustration, anger, irritability, withdrawal, and other behaviors that may indicate elevated risk — and how to respond safely and appropriately.

 

A central focus of the program is understanding “behavior change.” Attendees learn how to identify patterns in individuals they know, as well as cumulative warning signs in individuals they may not know. The training emphasizes supportive engagement, responsible intervention, and the appropriate use of organizational and community resources.

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Training Formats

1–1.5 Hour Awareness Session
Designed for team members or community participants, this session introduces core concepts of mental health awareness, behavioral recognition, escalation avoidance, and de-escalation techniques.

 

4-Hour Leadership Session
Designed for supervisors and organizational leadership, this session expands on prevention strategies by incorporating leadership responsibilities in violence prevention, behavioral response protocols, and structured intervention approaches.

 

Both sessions are highly interactive and tailored to the specific needs, environment, and risk considerations of the organization.

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Consultation Services

Additional consultation is available to assist organizations in developing or strengthening workplace violence prevention programs, conducting workplace violence investigations, and identifying appropriate investigative and support resources.

 

Training concludes with guidance on team member response during critical incidents and leadership considerations following traumatic events.                                                                                                                                                                                          

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Two Men at a Meeting

Escalation Avoidance/ De-Escalation Training

Our initial approach to a volatile situation and our ongoing interaction greatly impact the outcome.

When interacting with individuals experiencing stress, frustration, or emotional distress, our objective is not only to de-escalate crisis — but to prevent escalation altogether.

 

Escalation avoidance begins with awareness: recognizing early tension indicators, regulating our own responses, and applying communication strategies that reduce defensiveness and build trust before behaviors intensify. The way we communicate — verbally and non-verbally — often determines whether a situation stabilizes or escalates.

 

This training equips participants with practical, evidence-informed strategies to reduce tension, maintain safety, and intervene early during high-stress encounters while preserving dignity and professionalism.

 

Participants learn:

  • How to recognize early behavioral cues that signal rising stress or agitation

  • Techniques for self-regulation to avoid contributing to escalation

  • The impact of tone, posture, proximity, and pace on outcomes

  • Principles of effective crisis communication

  • Active listening and empathy under pressure

  • Communication strategies for individuals experiencing acute mental health challenges or substance use crises

  • Considerations when interacting with individuals under special circumstances, including autism or intellectual and developmental disabilities

 

This training strengthens individual confidence, reduces organizational risk exposure, and reinforces a culture of safety, professionalism, and responsible intervention within workplaces and communities.

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Strategic Prevention Briefings

Focused, High-Impact 1-Hour Engagements 

Time is one of the most limited resources within organizations. Strategic Prevention Briefings provide focused, high-impact discussions designed to strengthen awareness, communication, and early intervention skills — without requiring a half-day or full-day commitment.

 

These one-hour sessions are customized to reflect your organization’s culture, industry, and current priorities. Rather than delivering generic material, each briefing is tailored to address relevant scenarios and practical prevention strategies that teams can apply immediately.

 

Topics may include:

  • Stress awareness and resilience in the workplace

  • Suicide prevention fundamentals

  • Mental Health First Aid overview (MHFA abbreviated)

  • Violence prevention awareness and early behavior recognition

  • Escalation avoidance and de-escalation principles

  • Burnout prevention and stress management

  • Time management as a protective mental health skill

  • Building a culture of early reporting and responsible intervention

 

Strategic Prevention Briefings are ideal for:

  • Brown bag lunch discussions

  • Leadership updates

  • Professional development sessions

  • Team meetings

  • Conference breakout sessions

  • Ongoing prevention initiatives

  • Each session is facilitated as an interactive discussion — not a lecture — encouraging reflection, engagement, and practical application within your organizational environment.

  • For organizations seeking deeper engagement, these briefings may serve as a gateway to expanded training sessions, leadership workshops, or structured prevention programming.

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Engagement Options & Investment

Engagement Options & Investment

Strategic Prevention Briefings (1 Hour)
$1,000 Initial Engagement – Includes customized development and first session delivery.
$500 Subsequent Sessions – Available for established partner organizations.
Off-the-shelf delivery option available at $500.

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Targeted Training Sessions (1.5–2 Hours)
$1,000 Initial Engagement – Includes customized development and first session delivery.
$500 Subsequent Sessions – Available for established partner organizations.

 

Leadership & Prevention Workshop (4 Hours)
$1,200 Per Event
$500 Initial Development Fee for first-time partner customization.
Includes advanced scenario work, vignettes, role-play, and leadership-focused prevention strategy integration.

 

Custom multi-session partnerships and prevention strategy consultation available upon request.​​

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©2026 Empower Dialogue Partners, formerly Workplace Violence Prevention Consultant. All rights reserved. 

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